Terms of Service

These terms govern your use of Aakhya.AI's cloud cost optimization platform. By using our services, you agree to these terms and our privacy policy.

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Service Terms

These terms outline the basic conditions for using our AI-powered cloud optimization platform.

Service Description

Aakhya.AI provides AI-powered cloud cost optimization services, including analysis, recommendations, and monitoring of cloud infrastructure.

User Eligibility

You must be at least 18 years old and have the legal capacity to enter into these terms. You must also have proper authorization to access the cloud accounts you connect.

Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms and applicable laws and regulations.

Your Responsibilities

As a user of our platform, you have certain responsibilities to ensure safe and effective use.

Credential Management

You are responsible for securely managing your cloud credentials and ensuring they have appropriate permissions for our analysis.

Infrastructure Changes

You are responsible for implementing any optimization recommendations and for the impact of changes made to your infrastructure.

Data Backup

You should maintain backups of your infrastructure and data before implementing any optimization recommendations.

Compliance

You must ensure your use of our services complies with all applicable laws, regulations, and your organization's policies.

Service Limitations

Important limitations and disclaimers regarding our services.

Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability.

Data Accuracy

While we use advanced AI algorithms, we cannot guarantee the accuracy of all recommendations. You should review and validate all suggestions before implementation.

Third-Party Services

Our service integrates with cloud providers. We are not responsible for the availability, accuracy, or performance of third-party cloud services.

Limitation of Liability

Our liability is limited to the amount you paid for our services in the 12 months preceding the claim, excluding indirect, incidental, or consequential damages.

Payment & Billing

Terms related to payment, billing, and subscription management.

Free Trial

We offer a free trial period. No payment information is required during the trial.

Subscription Plans

After the trial period, paid subscriptions are billed in advance on a monthly or annual basis.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

Refunds

We do not provide refunds for partial months. Refunds may be provided at our discretion for exceptional circumstances.

Intellectual Property

Understanding ownership and usage rights for our platform and your data.

Our Intellectual Property

Aakhya.AI retains all rights, title, and interest in and to our platform, including:

The Aakhya.AI platform and software
AI models and algorithms
Trademarks, logos, and brand elements
Documentation and training materials

Your Data

You retain ownership of your data. We only use your data to provide our services and as outlined in our privacy policy.

You own your cloud infrastructure data
You can export your data at any time
We never claim ownership of your data

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our platform for its intended purpose, subject to these terms and our privacy policy.

Termination

How and when your account or these terms may be terminated.

Termination by You

You may terminate your account at any time by canceling your subscription or contacting our support team. Upon termination, you will lose access to our services.

Termination by Us

We may terminate or suspend your account if:

You violate these terms
You engage in fraudulent or illegal activities
You fail to pay for services
We discontinue the service

Effect of Termination

Upon termination, your right to use our services ceases immediately. We will delete your account data in accordance with our privacy policy, typically within 30 days of termination.

Governing Law & Disputes

Legal framework for resolving disputes and governing these terms.

Governing Law

These terms are governed by the laws of the jurisdiction where Aakhya.AI is incorporated, without regard to conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. If that fails, disputes will be resolved through binding arbitration in accordance with applicable law.

Updates & Contact

How we handle updates to these terms and how to contact us with questions.

Last Updated

These terms were last updated on January 15, 2025.

Have questions about these terms or need legal clarification?

Contact Legal Team

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