Your Privacy Matters

At Aakhya.AI, we believe your data privacy is fundamental. This policy outlines how we collect, use, and protect your information while providing our AI-powered cloud optimization services.

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Our Privacy Principles

These core principles guide how we handle your data and protect your privacy.

Data Minimization

We only collect the data necessary to provide our services and never store your cloud credentials.

Security First

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Transparency

We're transparent about what data we collect, how we use it, and who has access to it.

User Control

You have full control over your data and can request deletion at any time.

What Data We Collect

We collect only the data necessary to provide our services and improve your experience.

Account Information

Data Collected

Email address
Name
Company name
Account preferences

Purpose

To provide and manage your account

Retention

Until account deletion

Cloud Infrastructure Data

Data Collected

Resource metadata
Cost data
Usage patterns
Performance metrics

Purpose

To analyze and provide optimization recommendations

Retention

Until account deletion

Platform Usage Data

Data Collected

Feature usage
Error logs
Performance analytics

Purpose

To improve our platform and user experience

Retention

2 years

Communication Data

Data Collected

Support requests
Feedback
Feature requests

Purpose

To provide customer support and improve our services

Retention

3 years

What We Don't Collect

We're committed to data minimization and never collect sensitive information we don't need.

We Never Store

Cloud Credentials
Your AWS access keys, passwords, or tokens
Personal Data
Social security numbers, credit card information
Application Data
Your application code, databases, or user data

We Only Access

Resource Metadata
Instance types, storage volumes, network configs
Cost & Usage Data
Billing information and usage patterns
Performance Metrics
CPU, memory, and network utilization

How We Protect Your Data

We implement industry-standard security measures to ensure your data is always protected.

Encryption

All data is encrypted using AES-256 encryption in transit and at rest.

Access Control

Role-based access control and multi-factor authentication for all systems.

Secure Infrastructure

Built on secure cloud infrastructure with regular security audits.

Data Isolation

Multi-tenant architecture with strict data isolation between customers.

Your Data Rights

You have complete control over your data and can exercise these rights at any time.

Access & Portability

Request a copy of all data we have about you and your account in a machine-readable format.

Correction

Update or correct any inaccurate or incomplete information in your account.

Restriction

Limit how we process your data while maintaining your account functionality.

Deletion

Request complete deletion of your account and all associated data.

Data Sharing & Third Parties

We're committed to transparency about when and how we share your data.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your data only in these specific circumstances:

With your explicit consent
To comply with legal obligations
With service providers who help us operate our platform (under strict confidentiality agreements)
To protect our rights, property, or safety

Service Providers

We work with trusted service providers who help us deliver our services. All providers are bound by strict confidentiality agreements and can only use your data to provide services to us.

Policy Updates & Contact

We may update this privacy policy from time to time. We'll always notify you of significant changes.

Last Updated

This privacy policy was last updated on January 15, 2025.

Have questions about this privacy policy or our data practices?

Contact Privacy Team

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Enterprise-grade security

Data encryption

Privacy-first approach